Who we are
This website is owned by Dr Sara Wickham.
Our website address is: https://www.sarawickham.com
You can contact us by emailing admin @ sarawickham.com – but please read our FAQs page first, as this may save you some time.
What this is about
We are committed to ensuring that your privacy is protected. Where we ask you to provide information by which you can be identified, it will only be used in accordance with this privacy statement.
We may update this policy from time to time, so you should check this page to ensure that you are happy with any changes. This page was last updated in January 2023.
What personal data we collect and why we collect it
You will know about most of the data that we collect because you directly provide it when you sign up for our newsletter, type your name, email address and/or website into a comment form or sign up for one of our services, such as an online course. We may collect your personal or business contact details such as your name, address, telephone number and email address. We do not collect, store or use any “special categories” data as this is defined under GDPR.
Like any business, we need to keep accounts and records. We may use the information to improve our services, to send you information about new books and services (but only if you have specifically agreed to that by signing up to our newsletter list) and, from time to time, we may invite you to take part in market research to see if we can better meet the needs of those who use our website and services. We will never disclose your data to third parties (other than third party service providers) unless you have consented for us to do this. The exception to this is if we are required to disclose data either contractually or by law or enactment.
Privacy and website comments
Privacy and website contact forms
If you visit our site you may opt in or out of cookies. Opting in means that we save your name, email address and website in cookies. Cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. You may opt out at any time by clicking the ‘cookies’ tab at the bottom of our website.
Visiting other websites
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. it also enables you to change or delete your comment later.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will typically retain emails, key online course data (not including personal discussions) and data relating to consultancy projects or other paid work for 7 years after completion of the job. This is because we may be required to product that data for legal or accounting purposes. This means that we have a legitimate business interest in retaining the data.
You can ask to see the data that we hold on you. A ‘reasonable fee’ may be charged if a request is manifestly unfounded or excessive, and especially if it is repetitive. This fee is based on the administrative cost of providing the information.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Email us at email@example.com and we will remove you and all your data from our mailing list and any related systems.
You can delete a comment left on our website at any time or request deletion by emailing us at firstname.lastname@example.org – please give us the exact url of the page on which your comment appears and the full text of the comment.
You can find out more about GDPR here.
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